Benchmarking

Practice Exam Questions - Bank 1

1. What is the process of looking at other organizations to see what they are doing in safety called? (Petersen, ASSE, 29)

a. industry analysis
b. benchmarking
c. external analysis
d. competitor assessment

2. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 29-30)

a. Accountability must reflect requisite level of authority
b. Identify a top management corporate safety champion
c. Discipline must occur quickly and be significant
d. Visible senior management ownership of safety

3. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30)

a. Hold senior management accountable through operating budgets
b. Identify corporate 'islands of excellence' among worksites
c. Use leading indicators to help predict changes in performance
d. Establish incentive program based on accident records

4. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30)

a. Reset expectations based on accident rates
b. Use metrics that drive continuous improvement
c. Monitor safety performance versus program implementation
d. Safety performance expectations should harmonize with business objectives

5. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30)

a. Performance targets are well defined and clearly communicated
b. Bonuses and merit pay are tied to accident records and rates
c. Safety performance is rewarded and tied to compensation and budgets
d. Root cause analysis is performed in formulating disciplinary actions

6. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30)

a. Leading companies focus on a narrow range of media to communicate safety
b. Senior managers conduct employee surveys and communicate one-on-one
c. Safety programs and expectations are discussed with prospective employees
d. Safety successes are communicated with the same emphasis as accidents

7. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30)

a. Training requirements are tracked to determine the status of training
b. Feedback is solicited from employees and training sponsors
c. Inspections are used to determine retention of learning
d. Observations are used to modify training if needed

8. All of the following are important safety and health benchmarks, EXCEPT: (Petersen, ASSE, 30-31)

a. Training requirements are tracked to determine the status of training
b. Computer-based, self-paced training and other innovative training techniques are used
c. Observations of behavior are used to assess retention of learning
d. Traditional training techniques are used to maximize learning

9. Benchmarking is a strategy for: (Mears, 155)

a. determining useful criteria for short-term improvement
b. assessing engineering controls within a facility
c. evaluating competitor performance and tactics
d. copying best practices of companies that excel

10. Which of the following is not true concerning benchmarking? (Mears, 155)

a. look at internal and external business functions
b. limit evaluation to companies within the industry
c. wide, broad-based comparisons should be used
d. copy the best practice in a given business function

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