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Human Resource Issues

Practice Exam Questions - Bank 5

1. To best ensure safe, almost automatic behaviors occur, this learning principle should be applied: (NSC, APM-AP, 361)
a. reinforcement
b. feedback
c. practice
d. duration
2. Goals tend to be general and vague, but ______________ must be observable, measurable and specific:
a. management outcomes
b. employee goals
c. end states
d. operational objectives
3. Safety managers must successfully understand and apply all of the following learning principles, except: (NSC, APM-AP, Chap15)
a. transfer of training
b. loss of learning
c. customer-supplier relationship
d. frequency
4. A motivated employee is more likely to think of his or her work as:
a. important
b. difficult
c. worthless
d. satisfying
5. The application of this important learning principle is important in helping make sure employees make safety a top priority: (NSC, APM-AP, 362)
a. reinforcement
b. primacy
c. practice
d. duration
6. Understanding the value of safety in the workplace describes this very important learning principle: (NSC, APM-AP, 361)
a. reinforcement
b. feedback
c. practice
d. meaningfulness
7. What will happen to the frequency of desired behaviors if they are ignored? (Daniels, 29)
a. frequency will remain the same
b. frequency will increase
c. frequency will decrease
d. frequency will vary randomly
8. Using eye-catching posters, slogans and other publicity are examples in applying this important learning principle: (NSC, APM-AP, 362)
a. reinforcement
b. feedback
c. intensity
d. duration
9. Depending on motivation, some thoughts are retained, while others are not. This idea expresses which learning principle below? (NSC, APM-AP, 361)
a. reinforcement
b. selective learning
c. practice
d. knowledge of results
10. Which of the following is NOT a critical factor in determining a person's motivation and satisfaction on the job?
a. experienced meaningfulness
b. knowledge of results
c. placement of job
d. experienced responsibility

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